Cancellation Policy 

The Patient
  • Must self cancel if they are producing symptoms of COVID -19.  (The self cancelling link is within the appointment confirmation email, as well as the appointment reminder email.)
  • There will be no penalty for self cancelling due to illness at any point including the 24 hour period before the treatment.
  • If the Patient does not show up for treatment, and there is no attempt made to give notice, then the full fee of the missed appointment will stand to be paid. 

The Therapist
  • Has the right to cancel any and all appointments made for the following reasons and will make every attempt to give as much notice as possible.
    • She, her child or a close contact are producing mild, moderate or severe symptoms of COVID - 19.
    • She, her child or a close contact has been exposed to a confirmed case of COVID - 19.
    • She suspects malingering.
    • Patient has allegedly caught COVID - 19 from the therapist and both are being investigated by Public Health.

Pay for your missed appointment