Heart in Hands
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Clinic Policies 

Mask Use 

You must still wear a mask while indoors at our office. A 3 layer mask is preferred with one of those layers being water resistant. We will have filters, and disposable medical masks available if you need them. 

Hand Sanitization

  • ​Patients are all encouraged to sanitize hands upon entry and exit with either soap and water OR use the hand sanitizer provided. 
  • If hands are visibly soiled, patient must use soap and water for a minimum of 20 seconds.
  • Therapist must wash hands with soap and water for a minimum of 20 seconds after any potential incident of contamination before touching something else. 
  • ***Please avoid face touching while your mask is in use*** - This prevents cross contamination. If this happens by accident please sanitize your hands after

Appointment Timing

Your scheduled appointment includes 3-5 minutes before your treatment, and 3-5 minutes after your treatment. If you are a person who needs longer to get changed / put shoes on / settle up, then we may need to reduce the hands on portion of your treatment to accommodate this. 

This will allow for more treatment times to be available per day, with an appropriate length of time to be able to sanitize property between patients. 

Office Readiness 

  • All non-essential items have been removed from the treatment room
  • Provided for you is a sanitized chair and mat for you to put your belongings on.
  • ​​There will be face masks, tissues, and hand sanitizer available at all times
  • We will exclusively be doing electronic charting, and emailed receipts.
Telephone  -  604-560-9490
Email  -  [email protected]

Hours of Operation:
Mon  9-3
Wed  9-3
Fri  9-3
Cancellation Policy:
If you need to cancel your appointment please give your therapist 24 hours notice. A self cancelling link can be found within your confirmation or reminder email
All rights reserved - Heart in Hands Registered Massage Therapy 2025
  • Home
  • Our Clinic
    • About Paige
    • About Our Clinic
    • Services Offerred >
      • Registered Massage Therapy Service
      • Beginner Massage Lessons
    • Insurance Companies
    • Cancellation Policy
  • Rates
  • Contact